Privacy Policy

Last updated

 1  Privacy Policy and Data Collection

  • 1.1. Collection of Personal and Identifying Information: As part of the registration, installation, and use of the Application, the Company collects and processes information provided by the Customer and/or the Supervisor, including but not limited to: full name, contact details (phone, email), business/site address where the System is installed, payment method details, and end-device identifiers (Device ID, IP address, operating system).

  • 1.2. Collection of Location and Call Data: For safety purposes, user authentication, and verifying presence or communication during remote ignition activation, the Application may collect and process real-time location data (GPS), as well as log timestamps, dates, and durations of video/voice communications conducted through or in connection with the Application.

  • 1.3. Purposes of Data Use: The Company shall use the collected data solely for the following purposes:

    • Providing services, operating the System, and enabling remote ignition capability.

    • Authenticating user identity and preventing unauthorized or negligent use.

    • Logging and monitoring for safety purposes, Kosher audits, and troubleshooting/safety incident reviews.

    • Collecting payments and managing billing.

    • Improving the service, fixing bugs, and developing new features.

    • Complying with applicable law, court orders, or lawful authority requests.

  • 1.4. Third-Party Data Sharing: The Company shall not share personal data with third parties, except in the following circumstances:

    • To external third-party service providers (such as payment processors, cloud storage hosting, and telecom/SMS/video infrastructure providers) solely for the purpose of operating the System.

    • To the authorized Kosher certification bodies supervising the site, upon the Customer's request or as required for Kosher verification/auditing at the site.

    • In the event of a court order, lawful authority request, or legal proceedings between the Customer and the Company.

    • In the event of a merger, acquisition, or corporate restructuring of the Company, provided the acquiring entity assumes the obligations of this Privacy Policy.

2 . Data Security and Audit Logs

  • 2.1. Retention of Audit Logs: The Customer and the Supervisor understand and agree that the Company maintains comprehensive electronic logs (Log Files) of all actions performed within the Application, including: login times, remote ignition button activations, performing user identity, and associated communication data. These logs shall serve as conclusive and admissible evidence in any legal proceedings or safety/damage investigations.

  • 2.2. Data Security Measures: The Company employs reasonable and industry-standard data security measures (such as data encryption and server protections) to safeguard information against unauthorized access. However, the Customer acknowledges that absolute security against cyber intrusions or server breaches cannot be guaranteed.

  • 2.3. User Rights: Users are entitled to inspect their personal data stored in the Company's databases and request its correction or deletion, provided such data is no longer required for service provision, maintaining safety audit logs, or complying with the Company's legal and accounting obligations.

3. Accessibility

  • 3.1. Commitment to Accessibility: The Company makes reasonable efforts and allocates resources to ensure that the Application and its digital interfaces are accessible to individuals with disabilities, in compliance with applicable accessibility laws and standards.

  • 3.2. Digital Accessibility Standards: The Application aims to conform to WCAG 2.1 Level AA guidelines and relevant local accessibility regulations, subject to technical and safety limitations.

  • 3.3. Safety and Technical Limitations: The Customer acknowledges and understands that given the unique nature of the System (controlling live gas and fire, and requiring absolute visual/safety verification), certain features or safety mechanisms may not be fully adaptable for all types of disabilities due to paramount fire safety and human life protection requirements.

  • 3.4. Accessibility Contact: If you encounter any accessibility barriers or require specific accommodations while using the Application, please contact our Accessibility Coordinator at:

  • Accessibility Coordinator Name: [Accessibility Coordinator Name]

    • Email: [Accessibility Email / Company Email]

    • Phone: [Phone Number]

    • "The Company will make every effort to handle the inquiry and get back to the applicant as soon as possible."

Confirmation and Consent:

[ V ] I confirm that I possess the legal authority to bind the purchasing business/company. I have read the Terms of Use and SaaS License Agreement in their entirety, understood their contents, and I fully, absolutely, and unreservedly agree to all terms of procurement, intellectual property protections, limitations of liability, exclusions of damage, and service suspension as detailed above. I am aware that checking (V) this box constitutes a binding electronic signature for all intents and purposes.